Contact Us
Contact Us
We Are Here to Help
At Aquessora, we believe great customer experiences are built through attention to detail and genuine support. Whether you have a question about your order, need help choosing a fragrance, or simply want to share your feedback, our team is always here to assist you.
You are not just purchasing a laundry product; you are choosing a brand that values scent, simplicity, and everyday rituals. Our customer care team is ready to provide the support and guidance you deserve.
How to Reach Us
Email Us
For questions regarding orders, product information, collaborations, or general inquiries, please contact us anytime.
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Email Address: service@aquessora.com
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Our Promise: Our dedicated support team will respond within 24 hours on business days. We are committed to providing helpful and personalized assistance.
Aquessora is operated by Chengdu Meirxiaoxin Network Technology Co., Ltd.
Legal Entity: Chengdu Meirxiaoxin Network Technology Co., Ltd.
Registered Address: No. 41, Section 3, Zhonghe Avenue, Chengdu High-tech Zone, 1st Floor
Quick Assistance
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Track Your Order: Once your order has shipped, tracking information will be sent directly to your email so you can follow your package journey.
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Returns & Exchanges: We want you to love every Aquessora product. If your order does not meet your expectations, contact us within 30 days of receipt and our team will assist you with the return process.
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Product Information: Need help choosing a fragrance or have a question about an Aquessora product? Our team is happy to provide guidance.
Stay Connected
Beyond customer service, we would love to see how Aquessora becomes part of your everyday rituals. Follow us on social media and share your favorite scents with our community.
Aquessora — A Scent Library for Laundry.